Privacy Policy

1. Introduction

Online Guides LLC ("we", "our", or "us") operates the Studola platform at studola.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information in the following ways:

Information you provide directly

• Account registration data (name, email address, profile picture)
• Content you upload (notes, PDFs, images, audio files)
• Messages you send in study rooms or community features
• Payment information (processed securely by our payment provider; we do not store raw card data)

Information collected automatically

• Log data (IP address, browser type, pages visited, time spent)
• Device information (operating system, device identifiers)
• Usage data (features used, study session duration, quiz scores)
• Cookies and similar tracking technologies (see Section 7)

Information from third parties

• If you sign in via a third-party OAuth provider, we receive basic profile information (name, email, profile picture) as permitted by that provider.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate AI-powered study materials from your uploaded content
• Personalize your learning experience and track your progress
• Process payments and manage subscriptions
• Send transactional emails (account confirmations, password resets)
• Send product updates and promotional communications (you can opt out at any time)
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Improve and develop new features of the Service

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — third-party vendors who help us operate the Service (cloud hosting, payment processing, email delivery, analytics). These providers are contractually bound to protect your data and may only use it to provide services to us.
• Other users — content you choose to share publicly (e.g., community decks, public profiles) is visible to other users.
• Legal authorities — when required by law, court order, or to protect the rights and safety of Online Guides LLC, our users, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will delete or anonymize your data within 30 days of a verified deletion request, except where we are required to retain it for legal or compliance purposes.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS), encrypted storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Service. We do not use cookies for cross-site behavioral advertising.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you.
• Correction — request correction of inaccurate or incomplete information.
• Deletion — request deletion of your personal information.
• Portability — request a machine-readable export of your data.
• Opt-out of marketing — unsubscribe from promotional emails at any time via the unsubscribe link in any email or by contacting us.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within 30 days.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will promptly delete it. If you believe we have collected such information, please contact us at [email protected].

10. International Data Transfers

Online Guides LLC is based in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, where appropriate, notify you by email or through the Service. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: